Some answers to our most frequently asked questions. Looking for something else? Reach out to us anytime.

What's your pricing structure?

We offer competitive rates for a range of website improvement services. We can also tailor a package specifically for your needs. For example, if the job is relatively small we can create a fixed-price estimate to give you complete control.

For ongoing projects and website hosting we offer monthly billing. Please Contact Us with your specific needs or get a free estimate for your next project.

Do you work with clients across the globe?

Absolutely. We’re based in the US and work with clients in other countries. Most of our services can be performed remotely and across different timezones.

What’s your experience?

We have extensive experience delivering website projects – large and small – in a broad set of industries including finance, non-profit and telecommunications. General SEO services and also Law firm SEO services are our most popular.

What if I only need a small amount of work done?

You’ve come to the right place! We can offer you a fixed-price estimate to give you complete certainty and control over costs.

Can you set up my eCommerce site?

Of course! We can setup your WordPress website with eCommerce capability. This will allow you to sell products and services online. Typically, this requires signing-up with a payment provider, such as Stripe or Square.

How do your rates compare to traditional creative agencies?

We’re a small shop which means that our overheads are a lot lower than a typical digital agency. As a result, our clients can also enjoy lower rates.

What happens after I contact Decodist?

After you contact us with a few details about what you’re looking for, we’ll work with you to create an estimate. Then, if you’re happy to proceed, we’ll send a Client Agreement for you to sign and we’ll get to work. View our process here.

Do you work with WordPress websites?

Yes, we specialize in WordPress, but if your website was created using a different platform (or is fully custom) we’re more than happy to dive in and meet your website development needs.

Which payment methods do you accept?

We accept electronic payments. We accept all major US credit cards. For non-US credit cards, there is a small fee applied to the transaction due to currency conversion.

Where is your data center?

Our high-speed web hosting data center is located in the US. We also offer international hosting options upon request.

What's your refund policy?

All of the products and services sold via this website come with a money back guarantee. Please see the Refund Policy for more information.

Have more questions?

We’d be happy to speak with you about your online business goals and create a tailored strategy.